Frequently Asked Questions
Awnings, Solar Shades, Patio Covers, Solar Screens and more!
What areas does your company serve?
We serve all of the greater Puget Sound area – King County, Snohomish County, Pierce County, Kitsap County, and Island County.
Where can I get coupons?
You can obtain coupons on our web specials page, as well as numerous direct mail products.
How soon can I get my awning (or sunscreen)?
Since these products are custom made, it usually takes about 4-6 weeks from date of order to installation.
Who installs your products?
Our own well-trained, dedicated team of professional installers. We do not contractor out our installation process; our entire staff is employees.
What is the installation process?
Our internal team of dedicated professionals is responsible for the entire install from start to finish. They will arrive at your location at the indicated time, install the product(s), and perform any necessary electrical service.
How are your products operated?
By motor or various manual means (i.e., crank or pull tape).
What type(s) of motorization do you use?
We use Somfy motors in all products. Somfy is the industry leader.
What are the primary benefits of solar screens?
Our screens stop 80 to 90% of heat and UV rays. This in turn stops solar heat gain and fading. Solar screens also protect against skin cancer for yourself and your kids.
Does your company carry aluminum awnings?
No. we do not carry aluminum awnings. These types of awnings are no longer manufactured.
What type of aluminum is used in your products?
All our products are powder coated aluminum with stainless steel fittings. There are no galvanized components because galvanized components will rust.
What type(s) of fabric are standard for your awnings & solar screens?
We use Sunbrella fabric for awnings and Mermet for screens. Both of these products are leaders in our industry.
How much wind can your awnings stand?
Steady winds of up to 25 MPH are acceptable (automatic retractors are available for motorized units)
How do your products stand up in the weather that we have in the Pacific Northwest?
Our products are of the highest quality in the industry and designed and built to withstand the Pacific Northwest rain and sun conditions.
How do you clean an awning?
Use a soft bristled brush, warm water (less than 100 degrees F), and a natural soap solution (i.e., Ivory liquid or Murphy's Oil Soap).